PRIVACY POLICY

R3 – Reliable Realtime Radio Communications GmbH respects your privacy and is committed to protecting it through our compliance with this policy. This privacy policy governs and details the main privacy principles we apply to the data we collect and process through our website www.echoring.com.

First, we would like to notify you, that this is a corporate website directed at corporate customers who may wish to interact with us as their clients.

The responsible body (Controller) in terms of the German Data Privacy Act (BDSG) and the General Data Protection Regulation (GDPR) is: Detlef Grundke – detlef.grundke[at]r3coms.com

R3 – Reliable Realtime Radio Communications GmbH (also labelled “r3”, “we”, “us”)

You may retrieve corresponding information about R3 and the address or commercial register data from our imprint at https://echoring.com/imprint/.

Scope of this policy

This policy applies to information we collect:

  • on this website
  • in e-mail, text and other electronic messages between you and this website

This policy does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by R3 or any third party; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible from the website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, is it your choice not to use our website. By accessing or using this website, you agree to this privacy policy. This policy may change from time to time (see Changes to our Privacy Policy). Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

data collection and use of personally identifiable information

Collection. We collect personally identifiable information, such as your name, surname, email address and your industry directly from you when you choose to enter it into forms on our website, for example through the “Join the Wireless Revolution!” or “Contact” forms.

Use. We use this information for the purpose of responding to the request or inquiry you have submitted to us through the contact form or another entry field, to initiate business or perform under a contract (based on Art. 6 (1) b) GDPR). We also use this information for our own marketing purposes (based on Art. 6 (1) f) GDPR), such as to send you the requested newsletter or other promotional emails. To do so, we enter the data you have provided into our CRM system. At times, we might invite you to an event, which we believe you could benefit from or contact you via the email address you provided to expand our business relationship.

You may at any time revoke your consent and choose to stop receiving our marketing emails by following the unsubscribe instructions included in any of these communications.

Cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Cookies SETTINGS

This website uses Cookies to enable our Webshop, for the operation of which the cookies are necessary, e.g. to track the contents of your shopping cart. We base the use of this data to perform a contract (based on Art. 6 (1) b) GDPR). If you have not permitted cookies, you will be asked by a popup to at least set these necessary cookies.

You may change your current cookie consent settings by checking the checkboxes below. By checking the boxes, you give consent to store specific cookies, as explained below the checkbox.

Newsletter. If you request our newsletter, we will regularly inform you on our products and campaigns. We use a double opt-in procedure to subscribe. Should you confirm your email address, we shall store your email address, the time of registration and the IP address used for the registration until you cancel the newsletter. This serves only the purpose of sending you the newsletter and providing evidence of your registration.

In our newsletter, we use technologies to measure interaction with the newsletter (e.g. opening of the e-mail, links clicked). We use these data in aggregate form for general statistical evaluations and to optimize and develop our contacts and customer communication. This is done with the aid of embedded graphics (pixels). We do not combine this data with personal data. The legal basis for this is our foregoing legitimate interest under the terms of Art. 6 (1) f) GDPR. We wish to share topics with you that actually are relevant and try to better understand the interests of our readers. If you do not wish your use pattern to be analyzed, you may cancel the newsletter or disable graphics in your email program at any time. The data relating to the interaction with our newsletter is stored pseudonymously.

You may cancel the newsletter at any time. An unsubscribe link is placed in every newsletter. A message to the contact details given below or in the newsletter also is fine. The legal basis is Art. 6 (1) a) GDPR.

Information Sharing. We do not share your information with third parties for their promotional purposes. We may share your information with affiliated companies and trusted third party service providers working under the instruction of R3, such as an email service provider, hosting provider or data center, exclusively for storage purposes. Such third parties who provide services on our behalf are authorized to use your personal information only as strictly necessary to provide these services to us.

Others’ Websites. Our site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Twitter. Within our online offering, features and content of the Twitter service offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, may be incorporated. This may include content such as images, videos or text and buttons that allow users to share content from this online offering within Twitter.

If the users are members of the Twitter platform, Twitter can assign the retrieval of contents and functions to the profiles of the users there. Twitter is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation:

(https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active).

Privacy Policy: https://twitter.com/privacy
Opt-Out:          https://twitter.com/personalization

data collection and use of pseudonymized information

Passive Collection. As is true of most websites, we gather certain information automatically. This information may include truncated Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

Google Analytics. To optimize this website, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how you use this website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. If the IP anonymisation is activated on this website, your IP address will previously be truncated by Google within the EU member states or EEA member states. Only in exceptional cases will the IP address be transferred to Google on a server in the United States and thereafter be truncated. On behalf of the website operator, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The IP address that was transmitted by your browser will not be combined by Google with any other data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You may also prevent the collection of the data that was generated by the cookie and that is related to the use of the website (including your IP address) as well as its processing by Google by downloading and installing a browser plugin that is available under the following link: http://tools.google.com/dlpage/gaoptout. Additional information thereto is available at http://tools.google.com/dlpage/gaoptout and http://www.google.com/analytics/privacyoverview.html (general information to Google Analytics and privacy). This website uses Google Analytics with its extension code “gat._anonymizeIp()” so that IP addresses will therefore only be processed in a shortened form to prevent persons from being identified. This anonymized data will be retained for 14 months.

We do not process any of this information, directly or indirectly, with the help of a third party or otherwise, to determine your identity.

data security and retention

The security of your information is fundamental to R3. We have implemented physical and technical industry standard security measures, which include the use of firewalls and encryption to protect your personal information. However, as no method of transmission over the Internet, or method of electronic storage, is 100% secure, we cannot guarantee its absolute security. If you have any further questions about the security of your personal information, you may contact us at contact[at]r3coms.com.

We will retain your information for as long as you browse this website or as needed to provide you with service, respectively. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your (EU) Data Subject Rights

In operating the website, R3 processes data as a controller (as such terms are defined in the GDPR). As a controller, R3 is committed to fulfilling data subjects’ GDPR rights.

As an EU resident (however we provide these same options to non-EU residents), you may:

  • Access the data that R3 keeps about you. We may need to ask you to provide us certain credentials to make sure that you are who you claim you are. If you find that the data is not accurate, complete or updated, then you may provide us with the necessary information to rectify it.
  • Withdraw your consent to the processing of your personal information. Exercising this right will not affect the lawfulness of processing based on consent before its withdrawal.
  • Request to delete or restrict access to your personal information. We may postpone or deny your request due to legitimate purposes, such as compliance with regulatory requirements associated with us.

If you exercise one (or more) of the above-mentioned rights, in accordance with the provisions of applicable law, you may request to be informed that third parties that hold your personal information, in accordance with this Policy, will act accordingly.

  • You may ask to transfer your personal information in accordance with your right to data portability.
  • You may object to the processing of your personal information for direct marketing purposes.
  • You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affecting you.
  • You have a right to lodge a complaint with a data protection supervisory authority.

Since we have to verify your identity for those purposes, we do favour postal queries to R3 – Reliable Realtime Radio Communications GmbH, Bismarckstrasse 10-12, 10625 Berlin. If necessary, we will request proof of your identity before processing your concern. This serves to protect your data from manipulation or deletion by third parties.

Legal Disclaimer

We reserve the right to disclose or transfer your personal information as required by law (based on Art. 6 (1) f) GDPR), as part of a merger, acquisition, dissolution or sale of assets, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process. You will be notified via email and/or a prominent notice on our website of any change of ownership, uses of your personal information, and choices you may have regarding your personal information.

We may also disclose your personal information (based on Art. 6 (1) c) GDPR) when we believe in good faith that disclosure is necessary to protect your safety or the safety of others, investigate fraud or respond to a government request. We may also disclose your personal information to any other third party with your prior consent.

However, if and to the extent storage rights or duties are stipulated by law, we will block the corresponding data from any further use.

Contact Information

To ask questions about or to comment on this privacy policy and our privacy practices, contact us at R3 – Reliable Realtime Radio Communications GmbH, Bismarckstrasse 10-12, 10625 Berlin, Germany or by sending an email to contact[at]r3coms.com at any time.

You may also contact our data privacy officer directly: detlef.grundke[at]r3coms.com.

Changes to our Privacy Policy

Please note that we may update or change this privacy policy. If we revise our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make any material changes we will notify you by means of a notice on this site prior to the change becoming effective. Please regularly check the R3 – Reliable Realtime Radio Communications GmbH website www.echoring.com for the latest version of the privacy policy.

Effective Date: 2018/05/25

Questions?

Please do not hesitate to ask us, using phone, email, or the form below.

Thanks - your message was correctly sent!